Nevenka Women Backpack Leather Backpacks Softback Bags Brand Name Bag Preppy Style Bag Casual Backpacks Teenagers Backpack Sac
Q: Are pictures of the item real?
A: Yes. All pictures were took by ourselves or our product supplier.
(But there maybe a litter difference between pictures and real product because of different screen display)
Q: Can I track my order?
A: Yes. Tracking information is available within 5-7 days after you paid. If you can’t track it 7 days later, please contact us.
Q: What should I do if I didn’t receive my order and buyer protection is going to end.
A: Contact us immediately. We will check your order and reply you within 16 hours.
Q: What should I do if I received wrong items?
A: Contact us immediately. We will check your order and solve this unpleasant issues if it's our fault.
Q: About Feedback?
A: *If you like our product, please give us 5 stars and review the product, we need your support.
*If there is anything wrong with our product, please contact us first. We will solve unpleasant issues.
Q: I’m a re-seller, Can I get discount from big order or frequent purchase?
A: Yes. We do have coupon and discount for regular customer. If you are a regular customer or placed a big order, please contact us for discount.
Q: About Drop Shipping?
A: We support drop-shipping. Please contact us if you have any requirements such as invoice and packing.